Terms and Conditions

Deposit

A non-refundable deposit of 25% is required to secure your booking. This deposit will be deducted from the total cost of your service on the day of your appointment.

Cancellations & Rescheduling

  1. Cancellations made within 10 business days of your appointment will be charged 50% of the total service cost.
  2. Deposits are non-refundable.
  3. If you provide at least 10 business days’ notice, you may reschedule your appointment, and your deposit will be transferred to your new booking.

Bad Weather

A non-refundable deposit of 25% is required to secure your booking. This deposit will be deducted from the total cost of your service on the day of your appointment.

Vehicle Condition

Vehicles requiring additional cleaning due to heavy soiling, excessive pet hair, mud, sand, or other excessive contamination may incur an additional charge from £15, depending on the condition of the vehicle.

Valuables

Please remove all valuables from your vehicle before your appointment. We cannot accept responsibility for any loss or damage to personal belongings left inside the vehicle.

Payment

Full payment is due on the day of service and can be made by bank transfer or cash.
For business customers requiring an invoice, payment must be made within 48 hours of the invoice being issued.

By booking an appointment, you confirm that you have read, understood, and agree to these Terms & Conditions.